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'Talk to us' community interpreting and translation service

We can provide community interpretation and translation services in over 50 languages for the council and other public bodies in North Yorkshire.

This means we can arrange to translate documents, marketing materials and website pages as well face-to-face interpreting, including school meetings and hospital appointments. We also provide community interpreter training.

The service can be contacted Monday to Thursday, 8.30am - 5pm and Friday, 8.30am - 4.30pm (excluding bank holidays). We aim to acknowledge your request and provide an interpreter or translator within three to five working days. It is helpful for us and the interpreters and translators if you can give us as much notice as possible before your request is to be carried out. You can request a male or female interpreter or translator, and book the person you have used before, if they are available. There is a small administrative charge for this service. All costs are outlined on the request forms.

'Talk to us' is not a priority service. However, if your request is urgent please contact us and we may be able to help you. Otherwise, please use Language Line.

Requesting services

You should read the pdf icon procedure [10kb] and pdf icon terms and conditions [54kb] documents before requesting a 'Talk to us' interpreting or translation service. You can then request the relevant service using the following forms.

Request forms for internal North Yorkshire County Council use only

Request forms for external use only

Contact the service

Email: talktous@northyorks.gov.uk
Tel: 01609 532562.

Use our word icon feedback form [112kb] to let us know about the 'Talk to us' interpreting or translation service you have received.

Documents for 'Talk to us' interpreters and translators