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Senior person's bus pass

Older people of pensionable age are entitled to free off-peak travel on local bus services anywhere in England.

Eligibility

To be eligible for an older person's bus pass, you must:

  • be a North Yorkshire resident; and
  • reach the female state pension age (which is no longer 60).

Use the following state pension calculator to check whether you qualify, and remember to tick the female box, even if you are male:

You will need to provide word icon documentary evidence [22kb] and include this with your application.

Apply for your first bus pass

Before applying online, please ensure you have the following to hand otherwise you will not be able to apply online: 

  • a digital passport quality photo to upload to your application;
  • a valid email address; and
  • your passport or driving licence. 

Renewing your bus pass

You need to have your existing bus pass to hand in order to renew it online.


Please note - you can only renew your pass 30 days in advance of the old one expiring.

Need assistance?

If you need any help applying for your bus pass, our web chat service is available during office hours from the right hand side of this page. If you are unable to apply online, you can visit one of these locations to make an application in person.

Lost or stolen passes

If you have lost your pass, there will be a charge of £5 for a replacement. If your pass has been stolen, and you have a crime reference number from the Police, we can issue your pass free of charge.

Use our online service to create an account, and when prompted, choose the "Replace" option.

Change of circumstances

If you move away from North Yorkshire, you must return your pass and apply for a pass from your new local authority. If you move to another part of North Yorkshire, you should advise us of any change of address. If the pass holder dies, please return the pass to us.

When passes can be used

In North Yorkshire and York you can use your pass on local bus services from 9am until 6am (the following morning). Some services allow you to use your pass before 9am. You can travel free across the rest of England between 9:30am and 11pm on Monday to Friday, and all day on Saturdays, Sundays and Bank Holidays.

pdf icon Some services allow you to use your pass before 9am [115kb].

You can use the pass on all registered local bus services in England with the following exceptions: 

  • You cannot use the pass on long distance coach services;
  • Passes are not valid on local park and ride services but discounted fares are available; and
  • Passes are not valid on services that operate primarily for the purposes of tourism. You can see a pdf icon list of these services here [109kb].

Use of your bus pass is subject to pdf icon terms and conditions [40kb].